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Refund Policy

Thank you for shopping at Little Fren Crafts.

If you are not entirely happy with your purchase, we're here to help.

Return

You may request for a refund within 7 days from the date of receipt under the followings terms:

  • Incorrect item delivered 
  • Item damaged during shipping

Kindly email [email protected] with detailed information and clear photos of the incorrect/damaged product sent.

The cost of the return shipping is the responsibility of the buyer. LF Crafts is not responsible for the shipping fee incurred to return the item.

Refund

Item must be returned within 7 working days from the date of receipt in original packaging and condition to be eligible for refunds. 

Upon receipt of returned orders, please allow us 14 working days to process your refund request. We will notify you once it is accepted. The refund amount will be credited to the original method of payment that was used.

Shipping fee is strictly non-refundable.

Cancellation of order

Cancellation request after orders are dispatched will not be accepted. If you wish to cancel or make changes to your order, please contact us at [email protected].